Virtuad Agents
Invitation only

Never Miss a Call. Never Miss an Opportunity.

Virtuad Agents helps businesses answer calls in English and Spanish, qualify leads, support appointment workflows, and hand conversations to people when needed.

Access is released gradually by invitation. Telephone, calendar and transfer capabilities depend on your approved provider connections.

How an AI-assisted call opensEXAMPLE WORDING

English

“Hello, you have reached Virtuad's AI receptionist. This call is not recorded. If this is an emergency, hang up and call your local emergency number. Do you consent to continue?”

Spanish

“Hola, ha llamado al recepcionista de inteligencia artificial de Virtuad. Esta llamada no se graba. Si es una emergencia, cuelgue y llame al número de emergencias de su localidad. ¿Da su consentimiento para continuar?”

Example disclosure and consent wording. Provider configuration determines the business number and call routing.

Who Virtuad Agents is for.

  • Local and service businesses whose customers call in English, Spanish or both.
  • Owners who want help with routine questions such as hours, address, services and prices.
  • Businesses that may later want appointment requests and hand-offs to a person.

The problem it helps with.

Small teams cannot always answer the phone, and callers do not always speak the language of the person who answers. Virtuad Agents helps with routine calls and brings in a person when one is needed.

What makes Virtuad Agents different.

Eight capabilities for bilingual calls, approved business facts, consent, appointments, qualification and human handoff.

English and Spanish

Built for callers who speak English, Spanish or both. The agent follows the caller's language and switches when asked. Its Spanish voice is Mexican Spanish.

Invitation only

Approved business facts

Designed to answer questions about hours, address, services, prices and availability from facts the owner approved, in both languages. With no approved facts, it says so.

Invitation only

Consent first

Every call opens by saying it is an AI and asks for explicit consent before the language model takes part. Emergency instructions and fixed answers can run first. A clear refusal ends the call.

Invitation only

Appointment workflows

Capture appointment requests, confirm the requested details, and connect approved calendar workflows.

Invitation only

Hand-off to a person

Transfer calls to an approved person or route a caller to the business voicemail workflow.

Invitation only

Lead qualification and summaries

Ask approved qualification questions, then give your team a concise call summary without keeping recordings or transcripts.

Invitation only

Works with Local and other apps

Pair with Virtuad Local through approved business facts, leads and appointment workflows.

Invitation only

Separate voice usage

Voice usage is separate from Local AI draft credits, with subscription and minute details to be published with the app pricing.

Invitation only

How the call workflow works.

The call follows an approved sequence for disclosure, consent, language, business facts and safe handoff.

Call workflow
  1. A customer calls

    A call arrives through the business number configured with an approved telephone provider.

    Invitation only

  2. The agent says it is an AI and asks for consent

    Every AI-assisted call starts this way. A clear refusal ends the call.

    Invitation only

  3. It works out English or Spanish

    It follows the caller's language and switches when the caller asks.

    Invitation only

  4. It answers from approved business facts

    A question it recognizes as a business question is answered from facts the owner approved. If there are none, it says so.

    Invitation only

  5. Requests it cannot handle stay blocked

    Unsupported actions stay blocked or route to an approved fallback. Booking, transfer and voicemail follow the connections and permissions configured for the business.

    Invitation onlyInvitation only

Invitation only

Join the Virtuad Agents invitation list.

Tell us how your business handles calls and appointments, and we will contact you when a suitable invitation is available.

Invitation-only access

The invitation page explains what to send, how we use it, and what product documents are presented before access. Legal and Trust Center